10-05000 Long cold wool pants

Depending on the garment you need, you can consult the following guides that will help you correctly take your children's measurements and get the right size:

+ Guide for children

+ Guide for girls

+ Guide for communion for children

+ Guide for girl's communion

+ Footwear Guide

We hope these guidelines have been helpful, and if not, please contact us.

Our customers can always pick up their online orders in-store free of charge during opening hours . However, when this isn't possible, they can opt for home delivery, the conditions for which are indicated below:

Courier Service

Our company relies on the Correos Group guarantee, and that's why we've selected Correos Express , the parcel service provider that has the largest transport network in Spain and is the only one with 100% of its own offices and branches, to ship our shipments.

DELIVERY TIMES

Normal delivery times are 2 to 4 business days, Monday through Friday (excluding weekends and holidays)

It's very important that your contact information and shipping address are complete and correct. Otherwise, the courier company may resend the order with an additional charge, which we will have to pass on to the customer.

Our shipments are always certified. We always provide a tracking number so you can check the status and delivery progress at any time.

SHIPPING COSTS

Calculated for envelopes and packages weighing up to 2 kg.

– Iberian Peninsula (Spain and Portugal) : €4.00 ( FREE on orders over €40.00).

– Balearic Islands : €8.00 ( FREE on orders over €80.00).

– Ceuta and Melilla : €10.00 ( FREE on orders over €100.00).

– Canary Islands : €12.00 ( FREE on orders over €120.00).*This amount may be increased by import clearance costs.

INTERNATIONAL SHIPPING

We ship internationally to all countries around the world, and we assess the shipping cost in each case, depending on the customer's preferred shipping method (which includes insuring the merchandise) and the destination country.

Customs duties in each country are not included and will always be the customer's responsibility.

For this type of shipment, we also work with UPS (United Parcel Service, Inc.), a transportation company of international renown.

For this type of international shipping or other special orders, please email us at info@memiman.com for prices and terms. These prices will be calculated based on the destination and the weight and/or volume of the package. If you are interested, please contact us so we can process your order.

EXCHANGES AND RETURNS

You can exchange an item purchased in our online store for another available size or color of the same model within a maximum of 30 calendar days from the date of purchase, provided it has not been used, tampered with, or is in poor condition, and has its original labeling and packaging. If you prefer to exchange it for a different item, you must request a RETURN and make a new purchase.

In these cases, you must write to us at pedidos@memiman.com, clearly stating your order number and date, a description of the item(s) you wish to exchange, and for which one(s), or if you are requesting a RETURN. We will contact you as soon as possible to inform you of the next steps. Please note that shipping costs for EXCHANGES or RETURNS will be borne by the customer, provided that the reason for the return is not the responsibility of memiman fashion kids, sl.

You can also bring the item to our memiman boutique, in the conditions indicated above, with the purchase receipt in paper or electronic format, to make an EXCHANGE or RETURN IN PERSON, in which case there will be no charge.

In the case of RETURNS, the refund will be made using the same payment method you used for your ONLINE PURCHASE.

You will receive confirmation of the return by email once it has been processed.

IMPORTANT : Please note that exchanges and returns are not accepted for items or garments for weddings, baptisms, ceremonies, communions, personalized items, underwear, hosiery, hair accessories, or any item ordered without prior stock, or that is expressly indicated in the product description.

You can find more information about our Returns and Exchanges Policy or the right of withdrawal in our Terms of Service .

At memiman we are aware of the important role that the family has in society, and because we are too, we have decided to support such an important sector as large families by offering them a 10% discount on all their purchases .

(*Except in SALES, offers, and special promotions).

How can I benefit from this discount?

Presenting in our boutique the official document that proves that you are a large family, or the “Plan + Family" card from the Spanish Federation of Large Families (FEFN).

To make the discount online, you must previously send us a copy, by email (pedidos@memiman.com) or WhatsApp (+34 679 694 905), of one of these documents, and we will provide you with a discount code valid for a single use. that you must enter in the purchasing process. Remember that to benefit from this discount, both the buyer and recipient, and the holder of the payment card, must match one of the heads of the family reflected in the documents provided.

If you have any questions, contact us.

If you would like to place an order online or have any questions, please contact us:

a) through our store’s online chat;

b) by phone: +34 914861133 ;

c) by WhatsApp: +34 679694905 ; either

d) by email: info@memiman.com

You can also make an appointment to try it out at the following link: Online appointment service